Operations Monitoring Centres
Operations Monitoring Centres (OMC) within each AFP Office at locations around Australia receive:
- referrals for investigations from Australian Government agencies, and
- information or reports of crimes from members of the public.
Some OMCs also have dedicated Client Liaison teams, which facilitate the provision of investigative and other related services to Australian Government agencies.
The primary objective of each of the teams is to contribute effectively to the deterrence of criminal activity in areas impacting on the Australian Government's interests.
Strategies
- contribute effectively to the Commonwealth's fraud control strategies
- facilitate the reporting of matters to the AFP
- monitor and enhance the AFP's relationships with its clients and;
- assistance and advice in relation to the referral of appropriate matters for investigation
Additional services
Client Liaison Teams can also assist your agency with the following services:- Forensic Services can provide a broad range of forensic support. This includes fingerprint examination and document examination along with a full range of laboratory-based analysis.
- Financial Investigation Teams can provide training, advice and/or guidance in relation to proceeds of crime.
- Computer Crime Teams can provide advice, guidance and technical support. This support may involve the forensic examination of seized computer hardware/software.
- Learning and Development Certificate IV In Fraud Control (Investigations). This course will provide participants with skills that are fully aligned to the endorsed National Competency Standards for Fraud Prevention, Detection and Investigation. The course is marketed towards investigators in government agencies.
The AFP Operations Coordination Centre
The AFP Operations Coordination Centre (AOCC) provides National and International AFP teams with a centralised monitoring, initial response, coordination and communications support service. The teams have dual roles as they provide close operations support to operational and intelligence teams located or managed from National Headquarters Canberra as well as providing a range of similar services primarily in a coordination role for the organisation.
The Client Liaison Team within the AOCC acts as the OMC for many Canberra-based teams (excluding ACT Policing).
Contact the Client Liaison Team on:
Ph: (02) 6126 7133
Fax: (02) 6126 7900
email: AOCC-Client-Liaison@afp.gov.au
Commonwealth Fraud Control and Australian Government Investigation Standards
The AOCC Client Liaison Team also contributes to the Commonwealth's fraud control strategies by providing:
- advice to agencies in relation to the Commonwealth Fraud Control Guidelines 2002 and on the handling of fraud related matters, an
- quality assurance reviews of agency investigations.
View the Commonwealth Fraud Control Guidelines 2002 (Attorney General's Department website).
Australian Government agencies requiring copies of the Australian Government Investigation Standards should contact the Client Liaison Team:
| Australian Government Investigation Standards (AGIS) - Commonwealth Government Departments requiring a copy contact | Client Liaison Team - AOCC PO Box 401 Canberra City ACT 2601 | Ph: (02) 6126 7524 |