Contact the AFP
Emergency contacts
| Situation | Details | Phone |
|---|---|---|
| Emergency (all states) | You or someone else is in immediate danger, the offender is still in the vicinity, or there has been a serious accident. | Ph: 000 and ask for police Remain on the phone until police arrive. |
| Crime Stoppers (all states) | Report illegal activity, or provide information on unsolved crimes anywhere in Australia. You may remain anonymous. | Ph: 1800 333 000 (toll free) |
| Police attendance (all states) | You require police assistance, but there is no immediate danger. Report suspicious activity, theft, car accident with no serious injury. | Ph: 131 444 |
| Police attendance at Airports | You require police assistance at International Airports at both Domestic and International terminals. | Ph: 131 AFP (131 237) |
| Emergency translation | Translation service for emergency situations only. | Ph: 1300 655 010 |
Contact AFP Operations Coordination Centre (AOCC)
The AFP Operations Coordination Centre provides communication and operational support to the AFP’s National and International functions.
Contact the AOCC using the following dedicated telephone lines:
| Situation | Phone |
|---|---|
| For urgent AFP attendance or response | 131 AFP (131 237) |
| For Aviation stakeholders or Commonwealth agencies in airport environment | (02) 6126 7444 |
| For Commonwealth agencies outside the airport environment | (02) 6126 7555 |
| For Law Enforcement Agencies / Other agencies Operations Centres or Crisis Centres | 1300 AFP OPS (1300 237 677) |
| Interpol enquiries – for Law Enforcement Agencies only. Members of the public must contact their State/Territory Police. | (02) 6126 7733 |
AOCC email and facsimile details:
| Intelligence / Information Reporting Commonwealth Offences only. Offences relating to State/Territory legislation should be reported to your local Police or via Crime Stoppers. | Email: AOCC-Information-Processing@afp.gov.au | Fax: (02) 6126 7913 |
| Interpol For Law Enforcement Agencies only. Members of the public must contact their State / Territory Police. | Email: AOCC-Interpol-CBR@afp.gov.au | Fax: (02) 6126 7910 |
| Referrals for Investigation | Contact AFP Office in the State/Territory where the alleged offences occurred | Contact AFP Operations Monitoring Centres |
General AFP contacts
| Location | Address | Phone |
|---|---|---|
| ACT | AFP National headquarters | Ph: (02) 6223 3000 |
| ACT | ACT Policing headquarters (Winchester centre) | Ph: (02) 6256 7777 |
| NSW | Sydney office | Ph: (02) 9286 4000 |
| NT | Darwin office | Ph: (08) 8981 1044 |
| QLD | Brisbane office | Ph: (07) 3222 1222 |
| SA | Adelaide office | Ph: (08) 8416 2811 |
| TAS | Hobart office | Ph: (03) 6230 1510 |
| VIC | Melbourne office | Ph: (03) 9607 7777 |
| WA | Perth office | Ph: (08) 9320 3444 |
| AFP Alumni | AFP Alumni Administration Office PO Box 401 Canberra City ACT 2601 Australia | Ph: +61 2 62704884 Email AFP Alumni |
| AFP Former members' network | AFP Former members' network Recognition and Ceremonial PO Box 401 Canberra City ACT 2601 Australia | Ph: +61 2 6293 7861 Fax: +61 2 6270 4336 Email AFP Former members' network |
| Australian Government Investigation Standards (AGIS) - Commonwealth Government Departments requiring a copy contact | AOCC Client Liaison Team PO Box 401 Canberra City ACT 2601 | Ph: (02) 6126 7524 |
| Bomb safety kits, bomb related information | Australian Bomb Data Centre GPO Box 401 Canberra City ACT 2601 | Bomb safety awareness kit online order form |
| Business crime prevention and safety awareness (ACT only) | Business Liaison Officer GPO Box 401 Canberra City ACT 2601 | N/A |
| Coronial inquest information, requests from next-of-kin (ACT only) | ACT Coroner's Office | Email ACT Coroner |
| Criminal Records - National Police Check | AFP Criminal Records Locked Bag No.1 Weston ACT 2611 | Ph:(02) 6202 3333 Email Criminal Records |
| Email scam or fraud | Australian Competition and Consumer Commission's Scamwatch website | N/A |
| Firearms licences, applications, information (ACT only) | ACT Firearms Registry Cnr Nettlefold & Lathlain Street Belconnen ACT. Postal: ACT Firearms Registry Property Office GPO Box 401 Canberra City 2601 | Ph: (02) 6256 7747 Email ACT Firearms |
| Freedom of Information (FOI) | Freedom of Information Team PO Box 401 Canberra City ACT 2601 | Ph: (02) 6275 7288 TTY: (02) 6275 7289 |
| Gay and Lesbian Liaison Officers | Network Facilitator, Worklife Diversity PO Box 401 Canberra City ACT 2601 | Ph: (02) 6256 7777 |
| Historical information on the AFP and ACT Policing | AFP Musuem PO Box 401 Canberra, ACT, 2601 | Ph: (02) 6203 6618 Fax: (02) 6223 3247 Email AFP museum |
| Indigenous community matters (ACT only) | Indigenous Community Liaison Officer GPO Box 401 Canberra City ACT 2601 | Ph: (02) 6245 7488 Fax: (02) 6245 7467 |
| Library and information resource sharing | AFP Library PO Box 401 Canberra ACT 2601 | Ph: (02) 6270 4895 Email AFP Library |
| Media enquiries - ACT Policing | ACT Policing Media and Marketing C/O Winchester Police Centre PO Box 401 Canberra City ACT 2601 | Ph:(02) 6256 7460 (24 hours) Email AFP media |
| Media enquiries - Federal AFP marketing and publications | AFP National Media Team | Ph: (02) 6275 7100 (24 hours) Email AFP media |
| Malunggang Indigenous Officers Network (MION) | Email: MION |
| Memorabilia eg Police patches | Not available from the Australian Federal Police | N/A |
| Missing Persons | National Missing Persons Coordination Centre PO Box 401 Canberra City ACT 2601 | Ph: 1800 000 634 (toll free) Fax: (02) 6246 2353 Email the Missing Persons Coordination Centre |
| Online Child Sex Exploitation | Child Protection Operations PO Box 401 Canberra City ACT 2602 | Report: Online child sex exploitation form |
| Police checks for temporary or permanent residence in Australia | See Department of Immigration and Citizenship (DIAC) website | Ph: 131 881 |
| Professional Standards Operations Monitoring Centre | Professional Standards Operations Monitoring Centre PO Box 401 Canberra City ACT 2601 | Ph: (02) 6218 2377 |
| AFP Protection | GPO Box 401 Canberra City ACT 2601 |
| Recruitment - Protective Service, ACT Policing and National | AFP Recruitment | Email AFP Recruitment |
| Safety House applications and general enquiries (ACT only) | ACT Safety House Association Inc GPO Box 1220 Canberra City ACT 2601 | Ph: 0432 499 554 Email ACT Safety House |
| Sexual Assault Team (ACT Only) For enquiries from other states, please contact your local police station | Sexual Assault Team PO Box 401 Canberra City ACT 2601 | Ph: (02) 6256 7777 |
| Sports Federation | AFP National Sports Federation PO Box 401 Canberra City ACT 2601 | Ph: 02 6223 3000 Email: AFP National Sports Federation |
| Speed limits, speed detection. reporting drunk drivers, general info | ACT Traffic | Email ACT Traffic |
| Translation and interpreting services | See Department of Immigration and Citizenship (DIAC) Translating & Interpreting Services | Ph: 131 450 Emergency only: 1300 655 010 |
| Traffic infringements, payment queries, disputes | Chief Police Officer GPO Box 2208 Canberra City ACT 2601 |
Email ACT Traffic Infringements Fax: (02) 6245 7419 |
| Training for Australian government law enforcement partner agencies | AFP College FLETCC GPO Box 401 Canberra City |
| Victims of crime - police assistance (ACT only) | Victim Liaison Officer, City Police Station London Circuit, Canberra City ACT 2601 | Ph: (02) 6245 7441 for appointment Email Victims liaison |
| Domestic Violence Crisis Service | Ph: (02) 6280 0900 (Crisis Service) www.dvcs.org.au |
| Volunteers In Policing program | Volunteers In Policing PO Box 401 Canberra City ACT 2601 | Email Volunteers In Policing |
| Website problems, feedback, copyright authorisation, privacy | Coordinator, Web Management AFP Information Services PO Box 401 Canberra City ACT 2601 | Phone: (02) 6223 3000 Email AFP Web administration |
| Other enquiries, not listed above | AFP Marketing team | Email marketing |
State and regional AFP offices
Regional Offices can be contacted between 9:00 am and 6:00 pm Monday to Friday (except public holidays).
| Location | Address | Phone / fax |
|---|---|---|
| ACT – Weston centre | Cnr Unwin Place & Streeton Drive, Weston ACT PO Box 401, Canberra City ACT 2601 | Ph: (02) 6223 3000 |
| NSW – Sydney office | 110 Goulburn Street, Sydney NSW 2000 | Ph: (02) 9286 4000 |
| NT – Darwin office | 21 Lindsay Street, Darwin NT 0800 GPO Box 1888, Darwin NT 0801 | Ph: (08) 8980 1300 Fax: (08) 8980 1470 |
| QLD – Brisbane office | 203 Wharf Street, Spring Hill QLD 4000 PO Box 920, Spring Hill QLD 4004 | Ph: (07) 3222 1222 |
| QLD – Gold Coast station | 69 Laver Drive, Robina QLD 4226 PO Box 3997, Robina Town Centre QLD 4230 | Ph: (07) 5553 8777 Fax: (07) 5553 8747 |
| QLD – Cairns office | 110 McLeod Street, Cairns Qld 4870 PO Box 844, Cairns QLD 4870 | Ph: (07) 4044 6600 Fax: (07) 4044 6680 |
| SA – Adelaide office | 8th Floor 55 Currie Street, Adelaide SA 5000 PO Box 200, Kent Town SA 5071 | Ph: (08) 8416 2811 Fax: (08) 8416 2920 |
| TAS - Hobart office | 47 Liverpool Street, Hobart TAS 7000 GPO Box 24, Hobart TAS 7000 | Ph: (03) 6230 1510 Fax: (03) 6230 1555 |
| VIC – Melbourne office | 383 Latrobe Street, Melbourne VIC 3000 | Ph: (03) 9607 7777 |
| WA – Perth office | 619 Murray Street, West Perth WA 6000 PO Box 586, West Perth WA 6005 | Ph: (08) 9320 3444 Fax: (08) 9321 3052 |
| WA – Broome | PO Box 86, Broome WA 6725 | Ph: (08) 9193 6940 Mb: 0409 760 159 Fax: (08) 9193 6960 |
| WA – Dampier | C/o Customs House, Neilsen Place, Dampier WA 6713 PO Box 169, Dampier WA 6713 | Ph: (08) 9144 3516 Mb: 0427 887 100 Fax: (08) 9183 1962 |
Client Service Team contacts
| Location | Address | Phone |
|---|---|---|
| ACT | ACT Policing | Ph: (02) 6256 7777 |
| NSW | Sydney office | Ph: (02) 9286 4731 |
| QLD | Brisbane office | Ph: (07) 3222 1612 |
| SA | Adelaide office | Ph: (08) 8419 1911 |
| TAS | Hobart office | Ph: (03) 6230 1525 |
| VIC | Melbourne office | Ph: (03) 9607 7303 |
| WA | Perth office | Ph: (08) 9320 3460 |